Good news! WordPress 3.9 dramatically improves posting photos and editing text!

By David Innes, | April 25, 2014

There’s so much to like about the new WordPress 3.9.  If you’re a RealBasics maintenance client your site’s already been backed up, security checked, optimized, and updated to 3.9.  (If you’re not a maintenance client then give us a call!)


  • Much more mobile friendly interfaces!
  • Improved visual editing — better format options, more mobile friendly.
  • Add photos by dragging and dropping from your desktop! (No “Add Media” button required for most images!)
  • Easy image editing too!  (Resize just by dragging to name just one new feature!)
  • Gallery previews (no more guessing what’s in the big yellow box!)
  • Paste text formatted from your favorite word processors, email, even other websites!  (No more “Paste from Word!”)
  • Lots of behind-the-scenes features for the techies and nerds at and elsewhere.

We say check it out.



Folks who don’t have RealBasics service contracts need to patch their Wordpress sites.

By David Innes, | April 14, 2014

On the other hand if you’re already one of our service customers your software’s already updated and your site is secure.

Here’s the warning from the good folks at WordFence

WordPress Vulnerability: WordPress before 3.7.2 and 3.8.x before 3.8.2 allows remote authenticated users to publish posts by leveraging the Contributor role. More info available on the National Cyber Awareness System: CVE-2014-0165

WordPress Vulnerability: The wp_validate_auth_cookie function in wp-includes/pluggable.php in WordPress before 3.7.2 and 3.8.x before 3.8.2 does not properly determine the validity of authentication cookies, which makes it easier for remote attackers to obtain access via a forged cookie. More info available on the National Cyber Awareness System: CVE-2014-0166

What to do about the above: Make sure you are running the newest version of WordPress, version 3.8.2.

The post also warns of a vulnerability in the TwitGet plugin.  If you use it you’ll want to upgrade that too. Or have us do it for you.

Of course we do more than keep your website up to date.  We keep it backed up, run multiple security scans, give you access to premium plugins and themes at no extra cost, keep an eye on your server and database performance, and provide up to an hour of consulting, training, and even post scheduling and gallery management!  Give us a call.


Possible new WordPress “update required” phishing scam

By David Innes, | April 10, 2014

Head’s up for WordPress users on rumors of a new variation on an older scam. It’s especially tricky right now because the newest versions of WordPress actually do send you email saying (truthfully!) that it’s automatically updated itself.  Here’s how one person reported the issue:

USING WORDPRESS? Beware of a VERY legit looking email going around that says your site has been updated to Wordpress 3.8.2. Do NOT click the link, it’s to steal your info!

I got the email and so did a friend who unfortunately clicked on it!

I manage dozens of Wordpress sites but haven’t seen this specific scam yet (I expect to see them soon.) But late last year a similar message about a “required database update” was making the rounds.

The security rule of thumb in all instances of email solicitations to log in, to provide personal info, etc. is to

  • Ignore the links — don’t click on them and don’t copy them down
  • Close the email
  • Navigate to the correct URL into your browser either from memory (if it’s a site known to you) or after finding the real URL via Google/Bing.
  • Log in

If the notification was legitimate your WordPress site (or bank, or Netflix, Gmail, Amazon, etc.) will let you know.  Follow those instructions, not the ones in the email.

Same as for phone calls from alleged banks, utilities, etc. by the way: scams are so prevalent that basically no legitimate company representative will ask for your personal info, login info, or credit information in a phone call they initiated.


News for clients about the “Heartbleed” security flaw

By David Innes, | April 9, 2014

Summary: Unless we’ve contacted you individually via phone or email your site doesn’t use security certificates and so it’s not directly affected by the widely reported Heartbleed internet-security bug.

Heartbleed OpenSSL Vulnerability LogoDetails: When a
security bug is reported as straight news in the New York Times it’s probably pretty serious.  And the newly reported OpenSSL “Heartbleed” bug, which may have compromised passwords and security certificates for more than 60% of servers hosting secured websites, definitely counts as serious!

What does this mean for RealBasics clients?

From a personal standpoint we’re likely all in the same boat.  Yahoo!, Google, and numerous other major, major websites we use every day were certainly vulnerable, and those vulnerabilities may have been exploited.  Keep your eye on the news for what to do about that.

From a website owner’s perspective, especially if RealBasics, LLC, built, fixed, or maintains your website the answer is… your actual site is safe.  You’ll likely still want to change your passwords for your hosting company (e.g. GoDaddy, BlueHost) to keep anyone from logging into your hosting account.  But your actual website is going to be fine.

If you subscribe to our Maintenance Plan then you’re further protected in the following ways:

  • We regularly backup your site to the canonical “secure remote location.”
  • We regularly run multiple security scans on your site.
  • We regularly update your core website software, your plugins, and themes.

Again, this doesn’t mean your personal information on other sites, including possibly the company that hosts your website is safe.  But, again unless we’ve contacted you directly, at least the website we’ve built, fixed, or maintained for you is secure.


Here are some other


Regular Code Updates Limit Long-term Hacker Opportunities

By David Innes, | April 4, 2014

Short version: Keep your website up to date — the older your CMS (e.g. Wordpress, Drupal, etc.) the more time hackers have to reverse engineer and hack it.

Full disclosure and partial sales pitch: Our monthly maintenance plan includes timely updates to your site’s core software, plugins, and themes. It’s not all we do, but as the following article points out there are benefits beyond having the latest features, bells, and whistles.

Full technical version by ace computer security blogger Bruce Schneier here

Security Vulnerabilities of Legacy Code: An interesting research paper documents a “honeymoon effect” when it comes to software and vulnerabilities: attackers are more likely to find vulnerabilities in older and more familiar code. It’s a few years old, but I haven’t seen it before now. The paper is by Sandy Clark, Stefan Frei, Matt Blaze, and Jonathan Smith: “Familiarity Breeds Contempt: The Honeymoon Effect and the Role of Legacy Code in Zero-Day Vulnerabilities,” Annual Computer Security Applications Conference 2010.

Source: Schneier on Security


Cool password generator website

By David Innes, | February 5, 2014

Check out the Simple Strong Password Generator website.

UPDATE:  If the Simple Strong Password Generator website isn’t available you might want to try or the XKCD Password Generator from

There’s a link on the page explaining why four simple lower-case words is more secure than a shorter, harder to remember one with lots of upper case letters, numbers, and “special” characters.  (Tip: for most modern systems like Google, Facebook, WordPress, and the like a spacebar is a special character anyway.)

Simple Strong Password Generator website screenshot

Simple Strong Password Generator website screenshot

Tip: The password in the image above is just an example — don’t use it for your own password because it won’t be random.  Instead just click the link and a new password suggestion will be waiting for you.  Don’t like the first one?  Refresh that page and it’ll give you a new one.


Of Course There’s a Mobile App for Your WordPress Website!

By David Innes, | January 8, 2014

Wordpress app for IOSYes, you can definitely manage and update your WordPress website from your smart phone, tablet, or other mobile device!

Where to get it: Official apps from — The most official, and most up to date source for WordPress apps has links for devices from Apple, Android, Windows, Nokia, Blackberry, and more.

The folks at WPBeginners have a nice tutorial the WordPress for Apple devices.  The official WordPress apps for other devices work pretty similarly.

And of course if we build you a website we’ll be delighted to show you how to update it with your own mobile devices!


We Decided to Offer Service Plans While Waiting For an Oil Change

By David Innes, | January 1, 2014

After years of building websites that are easy for their owners to maintain and update I’ve come to a big realization: not everybody WANTS to maintain and update their sites!

Actually the big realization came when I pulled into one of those 15-minute oil-change places. Yes, I COULD change the oil myself, and would even be relatively easy for me to change it, the maintenance shop is just better equipped and better prepared.

And it’s not just the time it takes to actually change the oil.  There’s buying the oil, finding a place to drain it, changing into suitable clothes for crawling under the car, getting out the tools, and cleaning up after.

With that in mind, is now offering service contracts for backups, upgrades, upgrades, and more!s

Stay tuned!


Why YOUR Site Needs Strong Passwords

By David Innes, | December 30, 2013

Over at the WordFence blog, Mark Maunder explains why it’s important to enforce strong passwords on your website: f someone hacks your site and downloads the user database table they can crack your encrypted passwords at their leisure  We can fix that and here’s why that matters!

“Why do I care, my site has already been compromised?” you might say. The issue is that many users have the bad habit of using the same password across multiple websites and that’s why the hacker grabbed your password file and is throwing significant resources at brute-forcing it: So that they can gain access to the real treasure-trove of Gmail accounts, LinkedIn, Facebook, Hotmail, Quicken, Paypal, eBay and all the other valuable accounts out there that let them steal real money from real people who are members of your website.

This is why, even if you have brute force protection on your site, you should enforce strong passwords: To protect your customers other accounts on the Web in the worst-case-scenario of your site being compromised and your wp_users table being downloaded.

Meanwhile you might be saying “What other users?  It’s just me here!”  Ok, so they only have to crack one password then — yours!  And if you use the same password elsewhere, or if you use an easily-recognized password pattern (e.g. hi-mom-gmail, hi-mom-twitter) then they’ll still be able to get into your other accounts.

When RealBasics builds your website we make sure your user’s password are easy to remember but hard to crack.  And if you sign up for our maintenance plan one of the adjustments we can make is to make your passwords more secure.


“I Might Have Just Deleted My Website” Sounds Better With a Recent Backup

By David Innes, | November 19, 2013

Deleted all your website files? Do you have a backup plan for your website? Is it current and ongoing? Is your site backed up to your local machine, or the cloud, or somewhere that’s not on your server’s file system.

I mention this because if your backups are stored on your server file system then if you accidentally delete all the files your backups will be deleted as well!

If you’ve got a WordPress or Drupal website, or even an old-fashioned HTML site, and you’re not absolutely positive you’ve got safe, secure, and recent backup system get in touch.  I mean before you need it. consulting can do a review of your backup strategy and help make sure the system you have in place really will protect your online presence.